Privacy Policy

Zinavo Limited (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website or engage with our services.

We operate in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

By using our website, you agree to the practices described in this policy.

We may collect and process the following types of personal data:

Information You Provide

• Name
• Email address
• Phone number
• Company name
• Project or enquiry details

Automatically Collected Information

• IP address
• Browser type and device information
• Pages visited and time spent on the website
• Cookies and analytics data

We use your information to:

• Respond to enquiries and provide requested services
• Communicate with you regarding projects or services
• Improve our website and user experience
• Send relevant updates or service-related information
• Maintain security and prevent misuse

We only process your data where there is a lawful basis, such as consent, contractual necessity or legitimate interest.

We do not sell your personal data.

We may share your data with:

• Internal team members and authorised personnel
• Trusted service providers (e.g. hosting, analytics tools)
• Legal or regulatory authorities where required

All third parties are required to handle your data securely and in accordance with applicable laws.

As a global technology partner, Zinavo may process personal data across multiple operational locations, including outside the United Kingdom.

Where such transfers occur, we ensure that appropriate safeguards are in place to protect your data, including:

• Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner’s Office (ICO)
• Transfers to jurisdictions recognised as providing an adequate level of data protection
• Data processing agreements with all authorised third-party service providers

All international data processing is carried out in accordance with UK GDPR requirements to ensure your data remains secure and protected.

We implement appropriate technical and organisational measures to protect your personal data, including:

• Secure servers and encrypted connections
• Access control and authentication systems
• Regular monitoring and system updates

While we take all reasonable precautions, no system can be completely secure.

We retain your personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Restrict or object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, please contact us using the details below.

If you are unsatisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

• Website: zinavo.co.uk
• Phone: 07723466672

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy regularly.