Please read these terms carefully before using our website or engaging our services.
Last Updated: March 2026
These Terms and Conditions (“Terms”) govern your use of the Zinavo Limited website and services. By accessing our website or engaging with our services, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, you should not use our website or services.
By using our website, you agree to the practices described in this policy.
Zinavo Limited (“we”, “us”, “our”) is a technology company providing custom software development, web development and digital solutions to businesses.
You agree to use our website only for lawful purposes. You must not:
We reserve the right to restrict or terminate access if misuse is identified.
We provide custom technology services including software development, web applications, mobile applications and related solutions.
All services are delivered based on agreed project scope, timelines and commercial terms outlined in individual proposals or contracts.
All projects are executed using a structured delivery approach, which may include:
Client responsibilities include timely feedback, approvals and provision of required content or access.
Delays caused by client-side dependencies may impact delivery timelines.
All pricing and payment structures are defined in individual proposals or agreements.
Unless otherwise agreed:
All fees are exclusive of applicable taxes unless stated otherwise.
Due to the bespoke nature of our services, payments are generally non-refundable once work has commenced.
Refunds may be considered only under the following circumstances:
Any approved refunds will be processed in accordance with agreed commercial terms.
Post-delivery support, if included, will be defined within the project agreement or maintenance plan.
Support services may include:
Response times and service levels depend on the agreed support package.
Unless covered under a support agreement, additional work may be quoted separately.
All intellectual property rights are governed by individual project agreements.
Unless otherwise agreed:
We treat all client information as confidential.
Where required, Non-Disclosure Agreements (NDAs) can be executed to ensure additional protection of sensitive information.
Our services may involve integration with third-party platforms, tools or APIs.
We are not responsible for:
We process personal data in accordance with our Privacy Policy and applicable UK data protection laws, including UK GDPR.
To the fullest extent permitted by law, Zinavo Limited shall not be liable for:
Our total liability shall not exceed the total fees paid for the relevant services.
We reserve the right to suspend or terminate services if:
Termination conditions for specific projects will be defined in individual agreements.
We may update these Terms from time to time. Any updates will be published on this page.
These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions regarding these Terms, please contact: